Major delays with courier networks caused by COVID-19, may cause orders to be delayed by 2-5 working days.
Major delays with courier networks caused by COVID-19, may cause orders to be delayed by 2-5 working days.
Got some questions about BNR Industrial, you might find them in the FAQ section, alternatively you can email us direct with your questions.
BNR Industrial accepts the following payment methods as well as direct bank transfer
We aim to dispatch all orders, where products are in stock, within 1-2 business days. If for any reason we are unable to dispatch your order we will notify you within 2 business days.
Yes they do.
Yes, for customers who do not wish to enter their details online, orders can be placed over the phone. Contact us on 03 9314 7877.
Unfortunately orders cannot be placed online and then be arranged for pick up. All orders placed online must ship to your desired destination. If you wish to pick up please place an order via phone on 03 9314 7877, our sales team will then inform you as to when your order can be collected. There are no walk-in / over-the-counter sales.
Shipping cost can be calculated at the bottom of the shopping cart page. Shipping cost are also shown after you place your details into checkout, it will the take you to a review order page where it will show you the total cost of your order + shipping cost. You are able to cancel or accept the order from this page.
For items which exceed AusPost postal bags, depending on your location we use Couriers Please, Fastway Couriers, TNT and StarTrack to ensure the most shortest delivery time possible to your location. Once your orders has been dispatched we will send you an email confirmation with the tracking details.
In the interests of security and as a fraud prevention measures, the courier driver will require a signature upon delivery. If no one is home at time of delivery, the package will be re-directed to your nearest post office or courier collection depot for collection or re-delivery. Photo ID will be required when collecting from the post office or courier depot.
No, we currently only ship within Australia.
There is a link to our Terms and Conditions at the bottom left of every page. You can also view them here.
There is a link to our return and refund policy at the bottom left of every page. You can also view them here.
57 006 925 953
Because every item has different warranty periods and processes please contact us via email at bnrsales@bnr.com.au with your inquiry and we'll inform you with the process best suited to your product. Please include your invoice number and date in the email to help with the process.
Based in Melbourne Australia, BNR is a Premium Gear and Electrical wholesaler.
Address:
2/2A Holmwood Rd
Tottenham VIC 3012 Australia
Distribution Warehouse - No walk in/over the counter sales.
Phone: 03 9314 7877
Fax: Disconnected as of 2019
Opening Hours: Mon - Fri 8am to 5pm
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